FAQs

How do I gain access once I have booked?

Codes and instructions will be texted to you prior to your visit. (Please ensure you have entered the correct mobile number)

What happens if I don't receive the codes?

In the majority of cases, the reason for codes not being sent is because of an incorrect mobile number. If you don’t receive the codes 2 hours before your booked slot, please text me immediately. Please don’t wait until your time slot arrives before contacting me, as I may not be able to respond straight away, thus resulting in you missing your slot. 

Do the codes stay the same?

No. They are changed all the time and you will be sent codes prior to each visit

Where can I park?

There is parking onsite

Do I have to have a dog to visit Ronnie's Field?

No – humans are welcome on their own!

Are there toilet facilities?

No

Can I hire the field for more than one session?

Yes! You can book for as many sessions as you wish

Can I hire the field for a party?

No

Can I have a BBQ / light a fire?

No

Do I need to book in advance?

Yes – booking is available online

Can I change my booking?

Yes, you can move your booking (no less than 48 hours ahead) via your confirmation email.

Can I cancel my booking?

No. Refunds will not be issued but you can move your booking (no less than 48 hours ahead) via your confirmation email.

Are children allowed?

Yes – under 12’s are free and there is plenty to keep them occupied! (Please note: Maximum of 4 children per adult)

Is the field wheelchair / pushchair friendly?

Afraid not

Is water provided?

No, unless it has been raining a lot and the water butts have filled up.

Where are the nearest coffee shops / pubs / toilet facilities?